Freshdesk

FreshDesk is a customer support CRM but has the ability to integrate with other CRMs such as Highrise and Salesforce for Sales activity.

Social Integrations

  • Facebook
  • Twitter

CRM Integrations

  • Salesforce
  • Sugar CRM
  • Capsule CRM
  • Zoho CRM
  • Nimble CRM
  • Highrise CRM

Google Integrations

  • Gmail Gadgets
  • Google Calendar
  • Google Hangouts
  • Google Contacts
  • Google Drive
  • Google Analytics
  • Google Apps

Other Integrations

  • Jira
  • Harvest
  • Freshbooks
  • Snap engage
  • helpclick
  • icontact
  • fetchflow
  • knowlarity
  • mailchimp
  • campaign monitor
  • seoshop
  • solve
  • onelogin
  • zapier
  • shopify
  • logmein+rescue
  • batchbook
  • Pivotaltracker
  • screenr
  • dropbox
  • surveymonkey
  • Workflowmx
  • Constant Contact
  • olark

Plans

Sprout : Free for 3 agents. Includes email support, phone support, and knowledge base.

Blossom : Includes Social Support, Community Forums, and Game Mechanics

Garden : Includes Live Chat, Multiple Product Support, Multiple Location Support

Estate : Includes Enterprise Reports, Portal Customization, and Customer agent roles

Forest : Includes IP Whitelisting and Customer Email Servers

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